Looking after the Vulnerable Environment of Aged Care
Working within the Aged Care environment brings a complex set of challenges to managers who are responsible for bringing improved services and compliance across multiple sites while also ensuring their staff are engaged and thriving through any change management.
Jason Quick, who worked as a Senior Manager for Quality and University Lecturer in Pre-Hospital Medicine and Clinical Practice, was looking for a robust system that would help him solve the measuring and managing of key areas of business across cleaning, schedules, outcomes, risks and quality scoring.
Using the experience of the Interclean Group and their companies who specialise in cleaning management and app development, Jason was able to find a solution to align his management goals and achieve some very significant efficiency savings in his auditing process.
The answer was simple: Use continuous improvement data to streamline processes
The Hospitality Suite was created to simplify a program that would empower supervisors and staff at the operational level and manage their cleaning and auditing on one easy to use platform.
Using the iClean App cleaners have a real time runsheet, checklist and training tools on a digital device in their hand. Now your cleaners can see where they are up to in their day, what tasks are outstanding and if any extra tasks have been added. Supervisor dashboards allow team leaders to update schedules or to send help to areas where needed with ease.
The second part of the puzzle was developing a customisable Continuous Improvement (CI) App that keeps corrective actions ‘F.I.T for duty’ (Findable. Integrated.Trackable), so to speak, with the focus on problem-solving quality improvement, rather than paperwork.
We are in a time where issues need to be resolved quickly and effectively. How much time would you save in your day if you had all the information you need right at your finger tips?
The mission of saving lives through science based cleaning management has always been priority at Interclean. During the iClean Conference 2020 we held 2 sessions on our Digital Applications and how they can help you. If you want to learn more, click on the sessions below to watch these plus all the other sessions from conference.
The Future of Digital Management of Healthcare Cleaning
This iClean Conference session will showcase the benefits of moving cleaning services to a fully digital management solution that uses real time technology to manage cleaning and disinfection across multiple facilities.
Continuous Improvement Auditing for Individual or Multiple Facilities
This iClean Conference session is designed to take your essential auditing expectations beyond compliance and to develop a nurturing and continuous improvement culture in your health and aged care teams.