How to Build a Confident and Motivated Healthcare Cleaning Team?
Cleaning staff are the unsung heroes of many businesses, ensuring that premises are kept spotless and welcoming for both customers and employees. By investing in team development and providing the right systems and equipment, you can achieve a much higher standard of cleanliness and a more motivated team.
Is your team provided with modern equipment and resources?
One of the most effective ways to improve the efficiency of your cleaning staff is to ensure they have access to high-quality equipment and resources. For healthcare cleaning using quality cleaning trolleys, microfibre cloths and mops, and extendable dusters not only make the job easier but also help reduce the risk of injury and fatigue.
Providing your staff with cleaning agents that are effective and safe for both users and the environment will demonstrate not only your commitment to sustainability but also promote a healthier and safer work environment.
Is your cleaning allocated fairly across your cleaning staff?
Ensuring a balanced workload among your cleaning staff is not just about fairness; it's also about quality. The technology available now in digital work management tools mean that every manager can easily ensure his team has the right amount of tasks on their cleaning run to stay focused and deliver quality work.
Overburdened staff might rush through tasks, potentially compromising on cleanliness – a risk Aged Care facilities cannot afford. Here are some steps to consider:
Plan appropriately: Being able to communicate a daily plan easily with staff is key. With an iClean digital cleaning system your staff will know exactly where they should be and what they should be doing.
Record extra tasks: Any extra tasks that are allocated in a day should be recorded so you know exactly what you are delivering to your facilty or customer. iClean will monitor how long tasks take and provide a clearer picture of what is actually happening on site.
Regular Feedback Sessions: Encourage open communication among your staff and use the closed loop communication tool that records maintenance items or additional notes so that they can be reviewed in . Monthly or quarterly feedback sessions.
Training and Cross-training: Regularly train your staff in multiple areas. This not only equips them with a diverse skill set but also provides flexibility when assigning tasks.
Are you ready to invest in training and developing your team's skills for better results?
Cleaning staff often benefit from ongoing training and skill development to ensure they are up to date with best practices and industry standards. IMS's comprehensive service includes not only the provision of high quality trolleys, cleaning equipment and iClean digital cleaning management system, but also provides training for both cleaners and managers. Experienced trainers will train all staff with a two hour presentation followed by a one-on-one session with each cleaners. They will also ensure that all cleaning staff are using the iClean system and iPads correctly. To keep your staff moving forwards our auditors return quarterly or when required to audit and retrain cleaners to ensure continuous improvement in cleaning standards and safe working procedures.