About the business 

Interclean is an Australian owned family company with a friendly dedicated team who work closely to provide innovative cleaning products and management systems along with outstanding training and customer service. We specialise in creating and implementing the best cleaning systems possible for healthcare and aged care facilities. Our goal has always been to be on the cutting edge of technology and innovation whilst maintaining the highest level of personalised service.

Interclean Managed Services, a division of the Interclean Group, is responsible for the implementation of Best Practice cleaning systems for the Hospital & Aged Care sectors. 

The successful applicant will be offered a competitive salary and opportunities for further training and development. The Interclean Group is a company with clear goals for bringing change and visibility to one of the largest sectors in Australia. If you would like to be part of our team and feel you are qualified for the position, please register your interest by forwarding your details, including a current copy of resume and a cover letter detailing your relevant qualifications and experience.

The Role

We are looking for someone with customer service and office administration skills, more importantly we are looking for someone with the right attitude, energy and a 'Can Do' approach to join our growing Interclean distribution department.  

Job Tasks & Responsibilities

Reporting to the Interclean Distribution Manager your main duties will be:

• Increase operational excellence and customer satisfaction through managing key customers via phone, email and web while promoting and selling our products.    

• Ensure the resolution of any customer enquires (e.g. inventory, order, technical, payment) by coordinating with Sales, Marketing, Product Marketing, Logistics and other internal and/or external teams in a professional and timely manner.

• Data entry including order processing and invoicing into our own stock system. 

• Working closely with our Warehouse to ensure the operations runs smoothly including ensuring orders are sent on time and the accurate reporting of all stock.

• Supplier management including preparing, placing, and tracking orders from our overseas supply partners. 

• Produce sales and freight analysis reports

• Working with our small team to perform general office administration duties when required. 

• Assisting other departments such as finance, marketing when required.

How To Apply

To apply, please email a copy of your resume and a brief cover letter explaining why this role would be an ideal fit for you in Word format to heather@interclean.com.au.  

Applicants shortlisted will be asked to prepare a two-minute video promoting their value to the business and the role. 

Skills & Expertise

Knowledge and Experience:

• Experience in a Customer Service/Administration Role or similar is desirable

• Undergrad degree's preferable

Skills and Competencies:                        

• Strong oral and written communication skills with the ability to maintain and build strong relationships with our suppliers and both external and internal clients

• Strong attention to detail

• Willingness to drive new processes and navigate change well.

• Good computer skills, including experience using word and excel.

• An understanding of finance, administration and sales roles.

• Excellent time management skills.

Behavioural:

• Responsible, positive and energetic individual who is honest, reliable and not afraid to use your initiative.

• Ability to work as part of a team and autonomously.

• A love of working within a tight team whilst bringing a positive attitude to work each day.